We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we follow reasonable physical, electronic technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

The Site encrypts your personal informations using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. Bank / Payment details are directly typed on respective secured servers of the relevant banks/ payment gateway providers and details are not kept with us. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Is It Safe to Use My Credit/Debit Card on Dilmah Australia Shop?

Your online transaction on Dilmah Australia  Shop is secure with the highest levels of transaction security currently available on the Internet. Dilmah Australia  Shop does not save any credit or debit card numbers or informations. We redirect our users to Shopify Payments gateway portal which uses very latest encryption technologies to protect your card information while securely transmitting it to the respective banks for payment processing. Shopify payment gateway is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards:

  • Maintain a secure network
  • Maintain a vulnerability management program
  • Regularly monitor and test networks
  • Protect cardholder data
  • Implement strong access control measures
  • Maintain an information security policy

This compliance is extended to all online stores powered by Shopify. We do not receive or retain your payment or credit card information on our website.

Does Dilmah Australia Shop Store My Credit/Debit Card Information?

Dilmah Australia  Shop does not store any credit or debit card informations in it databases or servers. When user click on place order in the checkout page, the shop redirect users to Shopify payment gateway system powered by Shopify.

For any additional information, please reach out to us at customerservice@dilmah.com.au