We are committed to provide you with an excellent experience at Dilmah Online Shop. If you can’t find what you’re looking for in the FAQs, wish to comment on your experience, or just want a suggestion please do not hesitate to contact us either via the telephone number provided below between the office hours of 9 AM and 5 PM or by using the below contact form. We aim to answer all enquiries sent via the contact form within 24 hours, however please allow us a period of 48 hours to get back to you over weekends or busy periods. 

Dilmah Australia Pty Ltd
PO Box 5265
Brandon Park
Victoria 3150
Dilmah Australia Pty Ltd
APWD6-10 Sunline Drive,
VIC 3029

Phone: 1800 333 663 (Monday - Friday 8.30am to 5:00pm AUS EST )
Fax: + 61 (03) 8581 6550
Email: customerservice@dilmah.com.au