Dilmah Tea is founded on the philosophy of ‘Business as a Matter of Human Service,’ a core value that resonates strongly with Australian tea lovers. This philosophy is strengthened by the pillars of Quality, Tradition, Our Customer, Ethics, Integrity, and Sustainability.
Dilmah has a strong history in sustainability. Ultimately, we want to ensure that our tea continues to be enjoyed by Aussies today and for generations to come. We want to create a truly sustainable tea industry that is good for people, communities, and the planet, reflecting the eco-conscious values of the Australian market.
Our vision is to offer the finest teas to consumers down under and globally, whilst providing an equitable bargain for producers worldwide through better operations and a better quality of life by leading the change towards sustainability while being a fair and equal company. This vision and strategy apply to every brand in the MJF Group, all of which share the same passion for quality and integrity, as well as the ambition to serve our Australian customers in a sustainable way.
At a Glance – Sustainability Progress 2025/26
To provide full transparency to our stakeholders, here is a look at our current progress:
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Emissions: Aligned with Science-Based Targets (SBTis) with Near and Net Zero targets including FLAG being verified by the Science Based Targets initiative.
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Water and Energy: We have completed a Comprehensive Audit for both water and energy across major operational units. These serve as our verified baselines to identify climate-related risks and move toward science-based decarbonization targets.
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ESG Reporting: By securing independent assurance from Ernst & Young, we have ensured our ESG reporting meets the highest global standards of transparency and financial-grade accuracy.
Stringent Standards on Pest Control
All Dilmah tea products comply with stringent international food regulations, ensuring peace of mind for consumers. Sri Lankan tea, including Dilmah tea, has been recognised as the cleanest tea in the world with respect to pesticide residues, a fact confirmed by the ISO Technical Committee.
All Dilmah tea is tested to ensure compliance with the most stringent international pesticide regulations, including those of the European Union and Japan, with pesticide residues maintained well below Maximum Residue Limits (MRLs) for various pesticides established under these regulations. This ensures a safe, pure cup of tea for every Australian household.
Pesticide Residue Limits compliance is verified through independent laboratory testing, conducted according to Dilmah’s established systems and procedures to ensure product safety. Additionally, Dilmah is certified under both BRC and FSSC 22000 food safety management systems, further demonstrating our commitment to producing high-quality and safe tea products for the Australian market.
The Sri Lanka Tea Board is the apex regulatory and administrative body of the Sri Lankan tea industry and is responsible for introducing and implementing standards and directives for Sri Lankan Origin Teas to protect the global reputation of Ceylon tea. These directives, including those related to MRLs for pesticides in Ceylon tea, must be complied with by all registered manufacturers and exporters of Sri Lankan origin tea, including Dilmah. Accordingly, tea growers are required to adhere to Good Agricultural Practices and follow the Tea Research Institute of Sri Lanka recommended pesticide types and application methods, promoting minimised and safe pesticide application.
